For agencies and operators running CinySuite across clients: a hosted portal that watches the whole fleet, controls each client's plan remotely, and logs every action, without ever holding a client's credentials.
Client hubs call the portal. The portal never dials in. No open ports, no VPN, works behind any client firewall. Even remote control is just the hub picking up its own to-do list and confirming back.
Heartbeat, plan, experience mode, review queue, monthly cycles against plan limits, failures needing eyes and last-seen, one row per client, refreshed live.
Toggle a client's modules, lock them to the calm simplified mode, provision a login. The hub applies it within about 15 seconds and reports back. You never assume, the hub confirms.
Each client picks their channel: Slack, Microsoft Teams, or any webhook. Publishes and failures land where that team already lives. Off by default.
Platform tokens and credentials never leave the client's hub. The portal stores none of them, and passwords are redacted before they touch the audit log.
Mint a one-time code, type it into the client's hub, done. The code burns on use, the hub gets its own private token, and re-pairing rotates it instantly.
Who changed what, for which client, when, and whether the hub confirmed it. The whole command lifecycle, queued to confirmed, in one trail.